improved

September 9 - September 22, 2024

Over the past 2 weeks, we have been enhancing the myV experience for legacy Hivelocity customers as well as Legacy Colohouse customers.

System fixes and enhancements released between 9/9 and 9/22

  • API related enhancements

    • Updated the v2/profile endpoint to reject a call if the e-mail address field is passed and unpopulated.
    • Updated credit card transaction errors to show a more user friendly error message to users upon credit card processing errors.

  • MyV enhancements

    • Resolved a situation in myV where tags will null descriptors caused an error boundary when loading the device sensors page.
    • Updated the OTP functionality for multi-email accounts in myV to request the OTP code each time the switch accounts function is used.
    • Updated how VPS snapshots are reported in myV to return the virtual size instead fo the physical size of the snapshots.
    • In myV, added a Service page to the Billing tab that shows all active services so that the user can view these even when there is no device associated.
    • For Colohouse legacy customers with services, but no active devices, added the ability to contact support in myV.
    • In myV, updated the OTP/SSO functionality to hide the OTP component when SSO is enabled since OTP is disabled at that point.
    • Updated the styling for the Cross Connects page in myV.
    • Updated the login page for myV when SSO s enabled and an account has a problem so that the user has a direct link to contact billing.

  • Provisioning enhancements

    • Added Ubuntu 24 to VPS offerings.