Client Account

Client Account

The client account is the top-level entity that contains all other entities. This includes: servers, billing, contacts, and more. The client account email has irrevocable access to everything in the client account.

If you signup directly on a Hivelocity website, you are made the owner of a client account. This client account is identified by your email address. If you sign up for Hivelocity through an invitation, you are added as a contact to the client account that invited you.

By default, your may only have one client account per email address. Contact support, if you wish to manage multiple client accounts with the same email address.


Your client account profile consists of your name, email, and phone number. It also contains your organization info: name and physical address. Your email is used to login. All emails sent related to your client account will also be sent to this email address.

You can update your profile in the myVelocity Control Panel by navigating to Settings > Account Information.

You can also manage your profile using the /profile/basic endpoint.

curl -X 'GET' \
  '' \

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