Account (Client)

Account (Client)

The account is the top-level entity that contains all other entities. This includes: servers, billing, Sub-Accounts, and more. The account email has irrevocable access to everything in the account.

If you signup directly on a Hivelocity website, you are made the owner of an account. This account is identified by your email address. If you sign up for Hivelocity through an invitation, you are added as a Sub-Account to the account that invited you.

By default, you may only have one account per email address. Contact support, if you wish to manage multiple accounts with the same email address.


Your account profile consists of your name, email, and phone number. It also contains your organization info: name and physical address. Your email is used to login. All emails sent related to your account will also be sent to this email address.

You can update your profile in the myVelocity Control Panel by navigating to Settings > Account Information.

You can also manage your profile using the /profile/basic endpoint.

curl -X 'GET' \
  '' \

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